Returns & Exchanges
At CasaBella Decor, we want you to love every piece in your home. If you are not completely satisfied with your purchase, we offer a 30-day return policy for most items in their original condition and packaging.
Initiate Your Request
Log into your account portal or contact our customer care team with your order number to begin the return process.
Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.
Attach Shipping Label
Affix the prepaid shipping label provided via email to the outside of your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned decor, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing